Frequent questions

HOW CAN I FIND MY CORRECT SIZE?
You have a size guide in each item, if you still have questions, you can write to us at h Olaginger shop@gmail.com and we will be happy to help you!

CAN I EXCHANGE OR RETURN MY ORDER?

Yes, to do this you have 14 days after receiving the order, you have all the information and steps in our exchange and return policies.

HOW CAN I TRACK MY ORDER?

You have a section on our website to be able to track your order at all times, you just have to enter your order number and email and the system will provide you with the approximate delivery date.

HOW MUCH DOES SHIPPING OF MY ORDER COST?

All orders are FREE, with no minimum spend.

WHAT IS THE PERIOD TO MAKE A RETURN?

The deadline is 14 days from receipt of the product.

CAN I CANCEL AN ORDER?

You can cancel an order within 2 hours of placing it, you have all the information in our policies.

HOW I CAN PAY?

We accept all types of cards: credit, debit, ...

HOW CAN I CONTACT YOU IF I HAVE ANY QUESTIONS?

You can contact us through our email holaginger shop@gmail.com​

DO YOU OFFER DISCOUNTS OR PROMOTIONS?

Many of our products are on sale, in addition to that, if you subscribe to our newsletter you can get numerous discounts.